Terms & Conditions
A legal disclaimer
These Terms and Conditions (‘Conditions’) govern all business conducted by AIRCARGO & CONTAINER SERVICES LIMITED (Company No. 01785064) (‘the Company’). The Company’s registered office address is Unit H, President Way, Luton, Bedfordshire, United Kingdom, LU2 9NL
1. Application
1.1 These Conditions apply to all services provided by the Company including air cargo, freight forwarding, container handling, warehousing, customs clearance, and related logistics services (‘the Services’). They form the entire agreement between the Company and its customer (‘the Customer’) unless otherwise agreed in writing.
1.2 The Company operates in accordance with the general principles of the British International Freight Association (BIFA) standard trading conditions, as amended from time to time, except where inconsistent with these Conditions.
2. Services
2.1 The Company acts as an agent or principal depending on the circumstances of each transaction. Where acting as an agent, the Company arranges transportation, storage, or handling with third-party carriers or subcontractors on behalf of the Customer. Where acting as a principal, the Company contracts directly for the provision of such services.
2.2 All Services are provided subject to the availability of transport, facilities, and equipment at the time of performance.
3. Customer Responsibilities
3.1 The Customer shall provide full and accurate instructions, documents, and information required for the performance of the Services, including customs and export/import documentation.
3.2 The Customer shall ensure all goods are properly packed, labelled, and comply with applicable laws, including dangerous goods regulations.
3.3 The Customer is responsible for arranging adequate insurance for the goods unless expressly agreed otherwise in writing.
4. Charges and Payment
4.1 All charges are exclusive of VAT and other taxes unless stated otherwise. Invoices are payable within 30 days of the invoice date unless agreed otherwise in writing.
4.2 The Company reserves the right to charge interest on overdue sums at 8% per annum above the Bank of England base rate.
5. Liability and Limitations
5.1 ACCS operates under the standard trading conditions of the RHA (Road Haulage Association) and BIFA (British International Freight Association), which define and limit our liability in the performance of all services. Copies of these terms are available upon request.
5.2 The Company shall not be liable for indirect, consequential, or economic loss including loss of profits, market, or business.
6. Force Majeure
6.1 The Company shall not be liable for any delay, loss, or failure in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental actions.
7. Data Protection
7.1 The Company processes personal data in accordance with the Data Protection Act 2018 and UK GDPR. Details are set out in the Company’s Privacy Policy, available upon request.
8. Law and Jurisdiction
8.1 These Conditions and any dispute arising from them shall be governed by and construed in accordance with the laws of England and Wales. The parties agree that the courts of England and Wales shall have exclusive jurisdiction.